Soft Skills & Life Skills › Retail Selling Skills

Market is defined and re-defined by customer propensities and customer needs. If one fails to understand the customer, one fails altogether. Rather than throwing your best rehearsed lines at every customer, you need to help the customer make the right choice by making him aware of his options. Retail selling skills is thus a very creative space. The module trains the learners with the best global practices of Retail Selling Skills through activity-based learning methods. The learners would be made to carry out case studies of success and failures stories of retail selling skills and enact role plays of similar situations to demonstrate their learnings.